Last updated: October 10, 2026
Steps
- Open the KronX app (iPhone, iPad, Android, browser or desktop).
- Go to Settings → Sync (Connect devices).
- Tap Delete all my data on the server and confirm.
No subscription is needed; this section stays available without one.
What is deleted
Your encrypted ledger and backups, exchange connections and API keys, fetched trades and balances, wallet addresses and movements, price alerts, notification registrations, your subscription record and your subscriber record at RevenueCat are permanently deleted from the server. Deletion is immediate and cannot be undone.
What is kept
- Data on your device: not deleted. Remove it with Erase data on this device in the app or by uninstalling the app.
- Your store subscription: continues with Apple or Google. To stop being charged, cancel it in the store settings (iPhone and iPad: Settings → your name → Subscriptions; Android: Google Play → Payments & subscriptions → Subscriptions).
- Technical logs: server error logs remain for the hosting provider's short retention period (see Privacy Policy, retention periods).
If you cannot access the app
Write to destek@kronx.co. Because your account is identified only by your sync code, we may ask for information to verify the data is yours. Do not send your sync code by email.